Gaming is meant to be fun. 10jili gives every Philippine player the tools, information, and support needed to stay in control and enjoy the platform responsibly.
At 10jili, we believe that online gaming — whether it's slots, live casino, eBingo, or fish games — should be a form of entertainment, not a source of stress or financial pressure. For the vast majority of players in Manila, Cebu, Davao, and across the Philippines, gaming is exactly that: a fun pastime they can enjoy within their own budget and on their own schedule.
We also know that for some players, gaming can become harder to manage. That is why 10jili makes responsible gaming tools available to every account holder — not just those who feel they have a problem. Knowing your limits and using these tools proactively is a sign of good self-management, and we fully support that approach.
This page explains the tools available on 10jili, how to recognise when gaming stops being fun, and how to get support if you need it. We encourage every player to read through this page at least once.
These tools are built into your 10jili account. You do not need to be experiencing a problem to use them — they are there for everyone.
Set a daily, weekly, or monthly deposit limit on your account to make sure you never top up more than your personal budget allows. Limits take effect immediately and can only be increased after a cooling-off period.
Set a session duration reminder so the platform notifies you when you have been playing for a set amount of time. It is easy to lose track of time during a gaming session — this tool keeps you aware.
If you feel you need a short break, activate a cool-off period on your account. During this time, you will not be able to log in or place bets, giving yourself space to reset.
For players who need a longer break, self-exclusion closes your account for an extended period. During self-exclusion, you will not receive promotional communications and cannot reopen your account until the period ends.
Review your full gaming history, including sessions, bets, deposits, and withdrawals, directly from your account dashboard. Keeping track of your activity helps you stay honest with yourself about your habits.
Our support team is reachable via the platform and can assist you in activating any responsible gaming tool on your account. Contact us at [email protected] if you need help getting started.
Activating responsible gaming tools on 10jili takes only a few steps. Here is how to get it done.
Use your registered mobile number and password. Complete OTP verification if prompted.
Find the Settings or My Account section from the main navigation menu after logging in.
Look for the Responsible Gaming or Player Safety section within your account settings panel.
Select from deposit limits, session reminders, cool-off period, or self-exclusion. Follow the on-screen instructions to set your preferences.
Your settings take effect immediately. If you need assistance at any point, contact [email protected].
Problem gambling does not always look obvious. Here are some signs that gaming may have gone beyond entertainment for you or someone you know.
These simple habits can make a real difference in keeping your gaming experience positive and well within your control.
Decide how much Philippine Peso you are comfortable spending before you log in. Once that amount is gone, stop — regardless of results.
Set a time limit before each session. When the timer goes off, log out and step away. Even short breaks help you keep perspective.
Losses are part of gaming. Trying to win back what you lost by playing more is one of the fastest ways to make a bad situation worse.
Treat 10jili the way you would treat any other form of entertainment — like a movie or a night out. Winnings are a nice bonus, not an income source.